Senior Business Analyst

Sri Lanka

Senior Business Analyst

About the job

We are seeking an experienced and detail-oriented individual to join our team as a Senior Business Analyst. In this role, you will serve as the key liaison between stakeholders, development teams, and QA, ensuring that product requirements are well-documented and customer needs are effectively translated into high-quality solutions. You will play a pivotal role in driving the product development process, from ideation through deployment, while also supporting customer onboarding and ongoing product support.

Key Responsibilities

  • Engage with relevant stakeholders to gather requirements using suitable techniques.
  • Drive discussions with the product team on customer problems and brainstorm solutions.
  • Document the requirements in detail in the form of:
    • Product requirement documents
    • User stories
    • Technical documentation
  • Collaborate with the development and QA team on new feature development, tracking bugs and fixes, and scheduling rollouts and deployments.
  • Validate bugs, analyze the impact, and prioritize bugs accordingly.
  • Conduct user acceptance testing for new features.
  • Participate in and support the following product development processes:
    • Product requirement documents
    • Epics, Features & User Stories
    • Technical Documentation
  • Participate in customer onboarding and customer support.

Requirements

  • The ideal candidate must have at least a bachelor’s degree, preferably in Information Technology or Business Management.
  • 5+ years of work experience in the IT field (either as a Business Analyst, Software Developer, or Quality Assurance engineer).
  • Experience and exposure to Agile (Scrum) will be an added advantage.
  • Good understanding of databases and system integrations.
  • Excellent command of the English language.
  • Ability to work with offshore stakeholders in the US, Europe, and Asia.

About Us

Xyicon is a US-based SaaS company specializing in solving unique client problems in equally unique ways. Some of the world’s largest companies depend on our software platform as the backbone of their business, be it in hospital construction (Kaiser Permanente), aviation (NetJets), or complex IoT implementations in commercial real estate (Prologis), among others.

If you are interested in this position, you may apply now by clicking the link below. We look forward to hearing from you!